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Talk to a real person.
Questions, warranty claims, membership help — we answer within one business day, in English or Vietnamese.
Best for warranty claims and anything with photos. Attach order number + images.
Fastest for quick questions — Vietnam & Malaysia lines, English or Vietnamese.
Send us a message
We read everything. Average first response: under 4 business hours.
Your name
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Tell us what you need — order number helps a lot.
Head office
Senfind Group Limited
Hong Kong · registered 25 April 2025
Operations — Shenzhen, CN
QC, photography & fulfilment hub
Support hours
Mon–Sat · 09:00–18:00 (GMT+7 / +8)
Response SLA
First reply within 1 business day — warranty and return claims prioritised.